Privacy policy
We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
Information we collect
We collect information you provide when placing an order, contacting us, or subscribing to updates. This may include your name, email address, delivery address, order details, and any personalised text submitted for custom products.
How we use your information
We use your data to:
• process and deliver your order
• communicate with you about your purchase
• respond to enquiries
• improve our services
We do not sell or trade your personal data. Your information may only be shared with trusted third parties where necessary to fulfil your order, such as delivery services or payment providers.
Legal basis for processing
We process your personal data to fulfil contracts (orders), comply with legal obligations, and where applicable, based on your consent.
Payments
All payments are processed securely by third-party payment providers. We do not store or have access to your full payment card details.
Cookies and analytics
Our website may use essential cookies and basic analytics tools to ensure proper functionality and improve user experience.
Data storage and security
We store personal data securely and retain it only for as long as necessary to provide our services and meet legal requirements.
Your rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at: info@rvnforge.co.uk
Updates
This policy may be updated from time to time. The latest version will always be available on this page.